Behavioral infrastructure for e-commerce

The behavioral layer
for e-commerce.

Detect 23 friction patterns, map them to 7 psychological mechanisms, expose the WHY behind every drop-off — all from a single scan.

RUN SCAN ON YOUR STORE
60-second scan · No login · Any e-commerce store
stores analyzed
friction events tracked
7 WHY categories
frictionlessai.net/report/demo
67 /100
Friction Score
7 issues detected on demo-store.com
#1 Trust Deficit — no risk reversal near price CRITICAL
#2 Friction Anxiety — payment uncertainty HIGH
#3 Decision Paralysis — too many variants MEDIUM
4 more issues — unlock for €29
LIVE PREVIEW
GROUNDED IN BEHAVIORAL ECONOMICS RESEARCH
Baymard Institute
40,000h usability research
Daniel Kahneman
Loss Aversion · Nobel 2002
Robert Cialdini
Influence · 6 Principles
Don Norman
Design of Everyday Things

Seven psychological reasons
your customers don't convert.

Every drop-off maps to one of seven mechanisms — backed by 40+ years of behavioral economics research, each detectable by the Frictionless pixel.

Friction Anxiety

Uncertainty about trust, shipping, or returns triggers loss-aversion hesitation at the moment of purchase.

Loss Aversion · Kahneman 1979

Decision Paralysis

Too many variants, sizes, or comparable options trigger cognitive overload and bounce.

Choice Overload · Schwartz 2004

Value Ambiguity

Unclear value-proposition or pricing creates cognitive load that defers the purchase decision.

Cognitive Load · Sweller 1988

Mobile Friction

Tap targets, scroll behavior, or input fields create physical interaction barriers on small screens.

Affordances · Norman 1988

Urgency Absence

Missing scarcity or time-pressure signals allow customers to defer the purchase indefinitely.

Scarcity · Cialdini 1984

Trust Deficit

Missing reviews, certifications, or social proof undermine credibility at the decision point.

Source Credibility · Hovland 1953

Cognitive Misalignment

UI affordances don't match user mental models — buttons that don't look clickable, forms that confuse.

Mental Models · Norman 1988

Behavioral data — visualized.

This is the Frictionless pixel running on our own site. Every hover, hesitation, rage-click — mapped to WHY categories in real time.

A full behavioral report —
not just metrics.

Every Frictionless scan delivers a complete behavioral diagnosis: 7 categories, 23 patterns, specific fixes — ranked by conversion impact.

  • Live pixel data — see exactly which page elements cause friction
  • Specific fixes per pattern — not generic advice, store-specific recommendations
  • Research-backed — every recommendation traces to peer-reviewed behavioral economics
  • PDF export — share the report with your team, agency, or developers
/report/sample-token
42 /100
Behavioral Report
7 friction patterns detected
Friction Anxiety
78
Trust Deficit
65
Decision Paralysis
52
Mobile Friction
38
Value Ambiguity
22
RECOMMENDED FIX · #1
Add "30-day returns" badge above price — counters loss aversion at decision point.
+2-5% conversion uplift

One scan. One report.
One time.

No subscription, no login, no recurring charges. Just a complete behavioral diagnosis of your store.

ONE-TIME REPORT
29
Comprehensive behavioral diagnosis of your store
  • Full 7-category friction analysis
  • 23 behavioral patterns detected and mapped
  • Specific fix recommendations per pattern
  • Behavioral framework PDF for your team
  • Live pixel install — optional, free with report
  • No login · No subscription · No recurring charges
Run scan →

Need continuous behavioral monitoring? Talk to the founder →

Built on 40 years of
behavioral economics.

We don't invent psychology — we make it measurable. Every pattern traces to peer-reviewed research in behavioral economics, cognitive psychology, and conversion design.

PATTERN LIBRARY

Baymard Institute

40,000+ hours of usability research. Source for scroll behavior, form abandonment patterns, and checkout friction.

BEHAVIORAL ECONOMICS

Daniel Kahneman

Nobel Prize 2002. Loss aversion, framing effects, prospect theory — the foundation for Friction Anxiety detection.

INFLUENCE RESEARCH

Robert Cialdini

6 principles of influence. Source for Trust Deficit, Urgency Absence, and social proof detection patterns.

DESIGN THEORY

Don Norman

Affordances, mappings, error prevention. Source for Mobile Friction and Cognitive Misalignment patterns.

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